Your house was professionally cleaned and or checked so if it is flawed tell us without delay. 
Your sanitary ware should be free of scale, scum or orange mould.
Shower door glasses should be scale free and see through. 
Kitchen units should be empty of the previous residents food or crumbs. 
Oven chrome grills should be without black or brown carbon with the chrome shining.
The carpets may also professionally cleaned - do note any darkish areas where a stain was not completely removed – so you are not later blamed for this.  Likewise any cigarette burns.  If you do not tell us at the outset you cannot claim "it was already there" at the end!  Do list every defect you find within a reasonable time of your arrival.

Any possessions left by the previous group will be carted away and charged to the previous group.  If you arrive soon after or upon the previous group departing there may still be rubbish to dispose of.  This is not the new tenants responsibility.  Any rubbish left by previous tenants does not create a right for new tenants to also leave their rubbish at the end of the tenancy.  Inform Leydon Lettings and any remaining rubbish will be removed.  The new tenants should not be prevented from using the bins left full by the outgoing tenants. New tenants are entitled to expect the wheelie bins to be empty and available for their immediate use.  They should not have to delay disposing of their rubbish whilst waiting on previous tenants old rubbish to be removed.

This year 2008-9 we are providing a free pack to encourage you to clean your house and leave it clean at the end of the tenancy. 
The pack includes:

A small plastic storage box and inside:

Mr Muscle oven cleaner

Bathroom Mouse

Furniture polish
Descalant solution or bathroom cleaning gel.

Carpet stain cleaning spray foam with brush.

Small cleaning brush
Spare light bulb
Pack of 5 vacuum cleaner bags -

TV remote controls should be clean and present for new residents use and not removed from the property thereby preventing the new tenants enjoying television on their first day.  Initial impressions are important.  So outgoing tenants who remove remote controls cause disapointment and even spoil an otherwise good landlord tenant relationship from day one!
Your internet password is available  by emailing us if not already provided.

Walls in the rooms should be free of white or blue tac and selotape.  If any blue tack remains and you would like us to remove and redecorate please advise and we will get this done swiftly. 

Where we decorate at the outset you will be expected to return the house with unmarked walls at the end of the tenancy. 

Alternatively (subject to agreement) if you intend to put up more posters we may refrain from decorating so when you leave any rooms with blue tac you will not be obliged to remove the original tenants blue tac when you leave. 

Further tips - end of tenancy cleaningeot cleaning

Before leaving the house ensure to follow the guidlines:

1. Cobwebs: Dust all areas free of cobwebs - particularly ceiling corners.
2. Light Shades: Dust tops of light shades.
3. Curtains: Take down, wash (no more than a 30 degree wash) and re hang curtains or dust blinds.
4. Light switches/sockets: Clean light switches and sockets to remove finger marks, grease and grime.  Be careful when using water around sockets.
5. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
6. Doors: Clean door handles free of finger marks and dirt, wash any footmarks off around the bottom of the door, etc.
7. Worktops: Clean and dust all worktops, ensuring that any grime in removed from crevices around hobs, worktop edges, etc.  Remove all tea stains, cup rings, and food marks. Please be careful not to burn work tops—the cost of replacing and fitting is sizable.
8. Extractor fans: Clean extractor fans. Be sure to remove the extractor fan cover to clean all grease away.  Replace filter.
9. Hobs: Clean hobs completely free of black carbon including knobs, gray metal bases and hob grids.
10. Cupboards: Completely empty all kitchen cupboards.  Clean insides and doors. 
    
11. Wall tiles: Clean wall tiles and grout completely free of grease and grime.
12. Microwave ovens: clean inside and out, including the glass dish.
13. Fridge Freezers:
    1. Empty fridge freezers of all food.
    2. Defrost fridge - be careful to put down towels or newspaper to soak up any water.
    3. Clean the inside including all drawers and trays thoroughly.  Clean the doors - particularly in and around the handles. 
    4. Leave the fridge freezer switched off with the doors ajar.  If you close the doors there will be a build up of mould inside.
14. Ovens:
    1. Put newspaper down around and just under the oven to absorb excess cleaner likely to run out the base and onto the floor.
    2. Clean the insides of top and bottom oven, grill pan and trays using oven cleaner.  All chrome trays should be completely free of black or brown carbon. Please be careful when using oven cleaners.  Follow the instructions carefully and make sure you wear rubber gloves. Be careful around the oven seal as this may remove the seal adhesive.
    3. Clean outside of oven using normal kitchen cleaners.
    4. Clean all knobs (usually removable).
15. Washing machine:
    1. Clean inside and out, particularly around buttons and dials.
    2. Remove soap dispenser carefully to avoid damage, thoroughly clean out any soap and fabric softener before replacing.
16. Dishwasher: Clean thoroughly inside and out, particularly around soap dispenser, buttons and dials.
17. Kickboards: The kickboards are the length of laminate wood beneath the base units - ensure these are clean and free of marks.
18. Floors: Be careful not to soak laminate board as this lifts the boards. Ensure tiles and grout are scrubbed.

1. Cobwebs: Dust all areas free of cobwebs - particularly ceiling corners.
2. Light Shades: Dust tops of light shades.
3. Curtains: Take down, wash (no more than a 30 degree wash) and re hang curtains or dust blinds.
4. Walls: Remove any blue tack carefully.  Please be careful using blue tack in excess as it usually marks the paint.  If your walls are badly marked they will need re-painting.
5. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
6. Doors: Clean door handles free of finger marks and dirt, wash any footmarks off around the bottom of the door, etc.
7. Light switches/sockets: Clean light switches and sockets to remove finger marks and grime.  Be careful when using water around sockets.
8. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
9. Surfaces: Clean tops of desk, chest of drawers and wardrobe free of dust and stains.
10. Drawers: Empty and clean all drawers (in chest of drawers and desks).  Remove and shake out any dust grit and remove stains.
11. Mattresses: If stained please remove with a stain remover.  Do not simply turn the mattress over (we check both sides).
12. Floors: Vacuum and clean floors (laminate or carpet). If you have a laminate floor please be careful not to soak the floor as this will cause the boards to swell.  If you have a carpet please ensure it is free of stains.  Stain removers can be purchased for this purpose.  Remove rubbish and wash/vacuum under beds, desks, chest of drawers and wardrobes.

1. Cobwebs: Dust all areas free of cobwebs - particularly ceiling corners.
2. Light Shades: Dust tops of light shades.
3. Curtains: Take down, wash (no more than a 30 degree wash) and re hang curtains or dust blinds.
4. Walls: Remove any blue tack carefully.  Please be careful using blue tack in excess as it usually marks the paint.  If your walls are badly marked they will need re-painting.
5. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
6. Doors: Clean door handles free of finger marks and dirt, wash any footmarks off around the bottom of the door, etc.
7. Light switches/sockets: Clean light switches and sockets to remove finger marks and grime.  Be careful when using water around sockets.
8. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
9. Surfaces: Clean tops of coffee table, dining tables, TV, DVD player, etc.
10. Sofas/Armchairs: Where the sofas and armchairs have removable covers these should be taken off, washed in the washing machine and put back on.  If the covers are non-removable please remove any stains with a stain remover.  Sofas should be vacuumed under the seat cushions.
11. Skirting boards: Clean and dust.
12. Floors: Vacuum and clean floors (laminate or carpet). If you have a laminate floor please be careful not to soak the floor as this will cause the boards to swell.  If you have a carpet please ensure it is free of stains.  Stain removers can be purchased for this purpose.  Please ensure to clean and remove all rubbish from under sofas and tables.

1. Cobwebs: Dust all areas free of cobwebs - particularly ceiling corners.
2. Light Shades: Dust tops of light shades.
3. Curtains: Take down, wash (no more than a 30 degree wash) and re hang curtains or dust blinds.
4. Doors: Clean door handles free of finger marks and dirt, wash any footmarks off around the bottom of the door, etc.
5. Light switches/sockets: Clean light switches and sockets to remove finger marks, grease and grime.
6. Wall tiles: Clean wall tiles and grout completely free of orange mould, scale or scum.
7. Mould: If there is a build up of mould in your bathroom please purchase a mould and mildew remover.  Simply spray this over tiles, grout and any other areas to kill mould and scrub off with a cloth or abrasive of it will not leave scratches.
8. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
9. Empties: Remove all empty/half empty/full bottles.
10. Shower Trays, Baths and Sinks: Be sure to remove any build up of limescale and dirt on taps and around taps, plug holes and overflows.  Limescale removers are very good, but do be careful to follow instructions to avoid damage.  Chrome taps can be permanently damaged by prolonged contact with limescale removers.  Brevity is thus critical - allow contact for only  enough time to remove scale and rinse with water quickly.  Protect your skin and eyes as it is caustic.
11. Showers: Clean shower heads and units removing scale.
12. Toilets: Please ensure the whole bath / shower area is cleaned including
    1. Top of cistern
    2. Toilet seat
    3. Under toilet seat (please be sure to clean behind the seat as well as in front)
    4. Under the rim
    5. Beneath the water line.  If there is a build up of brown scale please purchase a de-scale solution like Viakal to help remove this.  Leave for as long as possible before removing with a toilet brush.
    6. Wash Bathroom floors (vinyl or tiled), particularly around the base of the toilet.
    7. Base of toilet and at the back including the waste pipe
13. Floor: Scrub bathroom floor particularly around base of toilet.

Hallways and stairs are often left because noone is willing to acknowledge undividual responsibility for general marks and drinks stains.  You are jointly responsible!.

1. Cobwebs: Dust all areas free of cobwebs - particularly ceiling corners.
2. Light Shades: Dust tops of light shades.
3. Curtains: Take down, wash (no more than a 30 degree wash) and re hang curtains or dust blinds.
4. Walls: Remove any blue tack carefully.  Please be careful using blue tack in excess as it usually marks the paint.  If your walls are badly marked they will need re-painting.
5. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
6. Stair Rail: Clean and remove any marks.
7. Light switches/sockets: Clean light switches and sockets to remove finger marks and grime.  Be careful when using water around sockets.
8. Window sills and frames:  Clean window sills and window frames free of dust and dirt.
9. Floors: Vacuum and clean floors (laminate and/or carpets). If you have a laminate floor please be careful not to soak the floor as this will cause the boards to swell.  If you have a carpet please ensure it is free of stains.  Stain removers can be purchased for this purpose. 

All rubbish and rubbish bags need to be removed from the house. If you know you have a lot of rubbish to dispose of, please start clearing it out early while it can still be collected for free.

1. Inside and Out: Remove all rubbish from the house, under stairs cupboards, kitchen cupboards, bedrooms, garden sheds and both front and back gardens.
2. Wheelie Bins: Your wheelie bins need to be left empty.  We realise this causes difficulty as you are likely to have extra rubbish when moving out.  The reason for this is that if you fill them and leave in the garden for the summer the bin will be filled with maggots for the tenants who arrive in September.  If you leave them out for collection, they will not be taken back in and are likely to be stolen.  If you have a neighbour willing to put your bin out and take it back in this is a good option.
3. Excess Waste: Please use Canterbury Recycling Centre (details on 'waste' page) to dispose of any waste or take it home with you.
4. Bin Bags: If you leave black bin bags outside the house Serco will not remove them without a fee.  Serco charge by the bag for this service. If you need to leave rubbish for bin collection please purchase a roll of purple bin bags from Serco.  Serco will remove these on normal collection days.  No need to place these inside a bin just leave them on your side of the boundary.

All curtains including net curtians in bedrooms, living room, bathrooms, hallways and kitchens are to be taken down and washed at no more than 30 degree.  Once washed they should be hung back up in the rooms from which they were taken down.

We do expect reasonable wear and tear so do not worry about this.  We do not want you to leave on a bad note and we therefore do our best to avoid deducting from anyone's deposit - it's as unpleasant for us as it is for you.  The house does need to be in near perfect condition for the tenants who follow you though.  If it is not up to standard we are required to ask professional cleaners in.  Below are some estimated costs we may incur.  Prices vary depending on severity of dirt and time of year (if cleaners are busy).

1. Bin bag collection £9.27 per 3 bags (provided you fill the bags)
2. General cleaning £37.50 per 2 hours
3. Oven clean £45 + vat
4. Hood & filter £10 ea + vat
5. Hob clean £10 ea + vat
6. Steam clean floors £15 ea + vat
7. Carpet £30-35 ea. + vat
8. 3 piece suite £65-70 ea. + vat
9. Double Oven £45 ea. + vat
10. Single Oven £40 ea. + vat
    
11. En-suite £25 ea. + vat
    
12. Main Bathroom £25 ea. + vat
    
13. Painting £100 per day minimum

We do not want to have to make charges for any of these items so please do ensure that your house is cleaned from top to bottom before you leave.

BACK TO TOP