Last updated 30 August 2008
CANTERBURY STUDENT COMMENTS
STUDENT COMMENTS & TESTIMONIALS

People are often easily motivated by anger or disapointment to say uncomplimentary things - we receive both justifiable and unjustifiable criticism - both help sharpen our focus to improve our houses and service.  Positive experiences do not generate the same motivation as negative.  Most students remember a bad experience more clearly than a good one.  Comparatively few students will be significantly motivated by good experiences to take the time to comment favourably - here are the most recent:

 
 

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"From: Customer Feedback [mailto:mrm20@kent.ac.uk]
Sent: 29 September 2008 16:38
To: info@leydonlettings.co.uk
Subject: We would like to leave opinions

 

Name: Mario McBean

When did you reside at our property? 2007

Email Address: mrm20@kent.ac.uk

Opinions: Great Landlord. Terrific service. It was a pleasure to let from leydon.Very supportive in every way.

Thank you for everything."
M.M. 30 September 2008
Resident for academic year 2007-2008

''The house is lovely and Im really glad we chose it to be our home...
I really like the house and haven't found anything not up to standards. Thank you for a great job so far!"
H.S. 30 August 2008
Resident for academic year 2008-2009

''You are the most generous landlord I have come across... the house is superior to any others we have seen...  I am really impressed with the standard... I wish someone had told us about you before now, ny older daughter could have been in one of your houses instead."
H.S. 29 August 2008
Parent.

''Thanks Bob,  Has been a pleasure this yea; I hope my landlord next year is as helpful, approachable and contactable as you have been! Kind regards,"
B.B. 20 August 2008 13Warwick Road Resident for academic year 2007-2008

''I am gutted that we can’t live there next year [group split up],  thank you very much for being such a  good landlord"
E.F. 13 St Michaels Place Canterbury CT1 1RQ .
31 July 2008
Resident for academic year 2007-2008

''Hi Bob,
Thank you for you email, I only got to see it this morning. I don't really know how to say thank you for the incredibly generous cheque you wrote yesterday, it is so appreciated. Thank you so much for your support. God bless.''

Kath - Student Work Co-ordinator 28 July 2008

''I didn't realise that we had won an award! Thank you so much"
J.D. 28 July 2008
Resident for academic year 2007-2008

''Thankyou for being such a good landlord!"
J.J. 26 July 2008
Resident for academic year 2007-2008

''Thanks for such a lovely house!"
L.F. 25 July 2008
Resident for academic year 2007-2008

''The best letting agents I have been with during my 5 years of student life!
N.F. 25 July 2008
Resident for academic year 2007-2008

''You wont find a more comfortable and better condition student house, bedrooms are huge and everything you need is supplied." S.C. 4 Somner Close Canterbury CT2 8LJ 23 July 2008 Resident for academic year 2007-2008

"Thank you for the house at 7 Kent avenue, i enjoyed my time living there"
H.C. 23 July 2008
Student resident for academic year 2006-2008

"Hi Bob,   That cleaning report looks perfectly reasonable; I was expecting a much larger bill actually. I am sorry for the way the house was left." A.S. 22 July 2008 Resident for academic year 2007-2008

"It is so spacious and bright... everything smells new." [That's because it is all new] Parent 13 July 2008

"I like your website and find it rich in quality and content." N.N. Non-resident observer. 11 July 2008

"I like it" V.T. 10 July 2008 Prospective resident for academic year 2008-2009

"May I take this opportunity to thank you again for your very kind and generous assistance" B.J. 10 July 2008 Summer Resident at the Lambeth Conference 2008

"VIEWING IS RECOMMENDED TO APPRECIATE QUALITY OF STANDARD" A.O. 9 July 2008 Student resident for academic year 2008-2009

"...this place looks great" Leanne 08 July 2008

" Dear Bob   Thank you again for your e-mails.   The house looks brilliant.   I am pleased to confirm that the Bishop has today confirmed. We remain immensely grateful for your kindness regarding the fees for this property. " N.U. 7 July 2008 Summer Resident at the Lambeth Conference Canterbury 2008

"Thanks for all of your help in the past year. " N.C. 3 July 2008 Resident for academic year 2007-2008

"Many thanks for this year " N.F. 30 June 2008 Resident for academic year 2007-2008

"I really like the house and everything you have done to 11 Payton Mews!". 28 June 2008 W.M. Resident for academic year 2008-2009

"We have been really happy with everything at Field Ave!" 28 June 2008 Resident for academic year 2007-2008

"hi Bob, everything has been done in the house, curtains washed etc.. thank you for the past two years it has been a pleasure living at college road..thanks again" S.E. 29 June 2008 Resident for academic year 2007-2008

"Thank you for everything "J.R. 11 June 2008 Resident for academic year 2008-2009
"I was really happy to have you as a landlord since you strike me as someone who is very passionate about the job and you always fixed things really quickly if help was needed. You are very reliable and that I appreciated a lot. I also like the modern layout of the houses you own and the up2dateness of furniture and machines and obv. things like the DVD PLAYER and the digi box.
 
GREAT SERVICE FROM  LEYDON LETTINGS !! and I would be happy to be one of your tenants again at some point.
 
Thank you very much
and I WISH YOU A VERY NICE AND SUNNY SUMMER 
C.F. 18 June 2008 Resident for academic year 2007-2008
 
"...even though we've not moved in yet, we're already telling everyone what a great house we have, and we want to stay for two years til our course ends.  We looked at it in November and although it was the first house we saw we were not going to risk losing it to anyone else, that's why we reserved yours straight away. We heard there was a mix up with [withheld] where the college was over subscribed and students were setling for anything because it was all that was left even though Uni said don't rush, there is plenty time. I am really happy to have such a nice house."
Z.R. 10 June 2008 Resident for academic year 2008-2009
"...to be honest, initially I thought it was expensive, and then I thought about it - you know, and your prices are cheap - proper good"
C.S. 10  June 2008 Resident for academic year 2008-2009
"many thanks for your help. i really appreciate it" S.S. 9 June 2008
"We liked the somerset house. ...I have seen your other houses; they are really beutiful.  I would like to move in to Payton Mews - please do not let it to anyone else!" C.S. 9 June 2008 Resident for academic year 2008-2009
"Hi! I left the house on Sunday and the house was in a very clean and good condition. If there is any post that is in my name at any time, would it be possible for you to send it on to my home address please?  Thanks ever somuch for being a brilliant land lord and good luck for the future with your new tenntents"
S.M. 31 May 2008 Resident for academic year 2007-2008  38 WarwickRoad Canterbury.

"I've seen loads of my friends student houses - they haven't got half what we've got."
Barry 27 May 2008 Resident for academic year 2007-2008  29 Old Park Ave Canterbury.

"Thank you for all your help... and your houses are truly admirable!"
Cressida Date: Tuesday, February 6, 2007 5:59 pm
To: 'Customer Feedback'

"My housemates and I moved into 43 Godden Road in our second year at University. Having no real experience with lettings agencies, I was quite nervous, having heard endless tales about how letting agencies can be ruthless and mean. But after settling into 43 Godden Road, it soon became like a second home to me. Leydon lettings did everything they could to make us feel comfortable and happy, and they did everything possible to tend to our needs; whether the vacuum cleaner broke or a light bulb went, Robert was always quick to help and rectify the problem. They have been very patient and good to us." Abigail 27 May 2008 Review Resident for academic year 2006-2008  43 Godden Road.

"Sarah has loved being in her little room... [hehmm, with ensuite & double bed - how little can it be?] ...finished all her exams... Thank you very much. Kind regards "
Jan [Sarah C's mum]. 18 May 2008 - Resident for academic year 2007-2008