Check-In Tenants
- The process of enabling tenants access to their new rented home and ensuring all is well.
- Ensuring all keys are provided and are opperational with explanations on how to opperate (lift handle before turning key to lock etc.).
- Ensuring tenants have sufficient information to opperate the variety of appliances - in particular the more complex things like the boiler which often has several components required to be synchronised before the water and heating will work as desired.
- Ensuring TV controls are easily understood is another point.
- Internet controls can be complicated with passwords required to connect.
- Pointing out the location of isolating valves and switches is important to avoid a flood, electric shock and gas poisoning.
- The simplest way to enable communication for most is by providing a clear manual - "Welcome Pack".
- Establishing the condition of the property and that it will be compared with the condition at the end of the tenancy.
- Securing any signatures and advising the requirement to report any contra findings quickly or within a reasonable time from occupation to discover an discrepancy in the inventory compared with reality.
Published: 21 October 2013 Last Updated: 17 November 2021