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Regulatory Bodies

Regulatory Letting Bodies and Accreditation Schemes

Regulatory letting bodies and accreditation schemes offer; increased protection and impartial advice to tenants and landlords.

By adopting these schemes and practices, Leydon Lettings can offer a more knowledgeable service, with better safety and protection for tenants and landlords.

As a tenant or landlord, you will have access to free and impartial support – if, and when you need it – as well as reassurance in our abilities to meet your needs.

Leydon Lettings is a proud member of the following bodies and schemes, which go far beyond the legal regulation and accreditation requirements.

Propertymark Logo


Propertymark protects and guides consumers, helping tenants and landlords to find and manage their treasured homes.  They work to raise professional standards among letting agents, from single-branch independents to large national groups and also promote education and qualifications within the property sector.

Their service protects consumers and their money by holding their members accountable and empowering customers with knowledge and advice. They aim to reassure tenants and landlords renting and letting out property with agents who display the ARLA Propertymark Protected logo, as they offer better service and financial protection for their clients than the alternative.

Over 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands.

Client money protection is also provided through Propertymark.

Client money protection (CMP) is designed to protect client money held by Property Agents and Professionals.

It protects landlords' and tenants' money if an agency misappropriates any held money, whilst running their business.

To maintain the value of membership, all members are obliged to comply with the Propertymark Conduct and Membership Rules. The Propertymark rules provide a compliance structure to ensure their high standards are upheld.

Leydon Lettings Propertymark Client Money Protection (CMP) Security Certificate (2023-24)

Propertymark Client Money Protection (CMP) Security Certificate (2023-24)

Leydon Lettings Propertymark Client Money Protection (CMP) Main Scheme Certificate (2023-24)

Propertymark Client Money Protection (CMP) Main Scheme Certificate (2023-24)

Deposit Protection Service (DPS) Logo

Deposit Protection Service (DPS)

Deposit Protection Service (DPS) is a scheme that protects tenancy deposits for an assured shorthold tenancy (AST).

Their service protects tenants' deposits and introduces standards for handling deposit disputes with landlords.

Information Commissioner's Office (ICO.) Logo

Information Commissioner’s Office (ICO.)

The Information Commissioner’s Office (ICO.) is the UK’s independent body set up to uphold information rights in the public interest.

National Residential Landlords Association (NRLA) Logo

National Residential Landlords Association (NRLA)

The  National Residential Landlords Association (NRLA) is the leading independent national organisation for the 1.4 million private-residential landlords in the UK.

Its 20,000+ member landlords range from full-time landlords with large property portfolios to those with just a single letting.

The NRLA lobbies the government at all levels on behalf of its members and the wider landlord community. Based at its head office in London, the NRLA has a network of local representatives and branches throughout the UK.

Safe Agent Logo


Safeagent is a scheme that endorses companies that protect their landlords’ and tenants’ money through client money protection schemes.

Leydon Lettings is a member of Propertymark Client Money Protection (CMP) and Safeagent recognises this.

The Property Ombudsmen (TPO) LogoTrading Standards Institute (TSI) Logo

The Property Ombudsmen (TPO)

The Property Ombudsman (TPO) scheme has provided consumers and property agents with an alternative dispute resolution service since 1990.

The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute and all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent.

Last updated: 19 April 2024