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Client Instructions

  • These must be followed unless to do so would contravene other rules such as the Equality Act 2010 and unreasonableness.
  • Instructions may include not pets but guide dogs and goldfish might be reasonable to accept.  No DSS is a common condition but cannot be enforced retrospectively e.g. should a tenant lose a job.  Girls only is discrimination on the grounds of gender but may be allowed, whereas sex discrimination on the grounds of sexual orientation - transsexual, gay or lesbian is not allowed.
Published: 5 November 2013 Last Updated: 17 November 2021